🔒 This policy explains how TRAKtag Quiz Game ("TRAKtag", "we", "us", "our") collects, uses, shares, and protects your personal information in compliance with the EU General Data Protection Regulation (GDPR), UK GDPR, and Google Play Developer Program Policies.
1. Data Controller Information
TRAKtag is the data controller responsible for your personal data:
Company: TRAKtag
Email: privacy@traktag.com
Website: https://traktag.com
For any privacy-related inquiries or to exercise your data rights, please contact us at the email address above.
2. Information We Collect
2.1 Information You Provide Directly
| Data Type | Examples | Purpose |
|---|---|---|
| Account Information | Username, email address, password | Account creation and authentication |
| Profile Information | Display name, phone number (optional) | Personalization and account recovery |
| User Content | Quiz suggestions, feedback, challenge reports | Service improvement and support |
2.2 Information Collected Automatically
| Data Type | Examples | Purpose |
|---|---|---|
| Game Data | Scores, TRAKs, tags, achievements, streaks | Game functionality and progress tracking |
| Usage Data | Features used, session duration, quiz categories | Service improvement and analytics |
| Device Information | Device type, OS version, browser type, screen size | Compatibility and optimization |
| Log Data | IP address, access times, referring URLs | Security, debugging, and analytics |
2.3 Information We Do NOT Collect
- Precise geolocation data
- Contact lists or address books
- Photos, videos, or files from your device
- Financial or payment information (we have no in-app purchases)
- Health, biometric, or genetic data
- Religious, political, or sexual orientation information
3. Legal Basis for Processing (GDPR Article 6)
We process your personal data under the following lawful bases:
| Legal Basis | Processing Activities |
|---|---|
| Contract (Art. 6(1)(b)) | Providing the game service, account management, saving game progress, delivering achievements |
| Consent (Art. 6(1)(a)) | Marketing communications, optional analytics, personalized content (where applicable) |
| Legitimate Interests (Art. 6(1)(f)) | Fraud prevention, security, service improvement, basic analytics |
| Legal Obligation (Art. 6(1)(c)) | Compliance with laws, responding to legal requests |
4. How We Use Your Information
We use collected information to:
- Provide Services: Operate the game, save progress, track achievements
- Improve Experience: Analyze usage patterns to enhance features
- Communicate: Send service updates, respond to support requests
- Ensure Security: Detect and prevent fraud, abuse, or unauthorized access
- Comply with Law: Meet legal obligations and respond to lawful requests
5. Data Sharing and Disclosure
⚠️ We do NOT sell your personal data. We never have and never will sell user information to third parties.
We may share data only in these limited circumstances:
5.1 Service Providers
We use trusted third-party services that process data on our behalf:
- Hosting: Cloud servers to store and deliver the application
- Analytics: To understand usage patterns (anonymized where possible)
- Error Tracking: To identify and fix bugs
All service providers are bound by data processing agreements and must comply with GDPR.
5.2 Legal Requirements
We may disclose data when required by law, court order, or government request, or to protect our rights, safety, or property.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, user data may be transferred. We will notify users of any such change.
6. Cookies and Local Storage
We use browser storage technologies to provide functionality:
| Type | Purpose | Duration |
|---|---|---|
| Essential Storage | Login sessions, game progress, user preferences | Until cleared by user |
| Functional Storage | Remember settings, quiz position, display preferences | Until cleared by user |
You can clear local storage through your browser settings. Note that clearing storage will reset your game progress if you are not logged in.
7. Data Retention
We retain personal data only as long as necessary:
- Active Accounts: Data retained while your account is active
- Inactive Accounts: Data deleted after 24 months of inactivity (with prior notice)
- Deleted Accounts: Data permanently erased within 30 days of deletion request
- Legal Requirements: Some data may be retained longer if required by law
- Anonymized Data: Aggregated, non-identifiable data may be retained indefinitely for analytics
8. Your Rights Under GDPR
📋 You Have the Right To:
- Access (Art. 15): Request a copy of your personal data
- Rectification (Art. 16): Correct inaccurate or incomplete data
- Erasure (Art. 17): Request deletion of your data ("right to be forgotten")
- Restriction (Art. 18): Limit how we process your data
- Data Portability (Art. 20): Receive your data in a portable format
- Object (Art. 21): Object to processing based on legitimate interests
- Withdraw Consent (Art. 7): Withdraw consent at any time
- Lodge Complaint: File a complaint with a supervisory authority
How to Exercise Your Rights
To exercise any of these rights, contact us at:
📧 Data Rights Request
Email: privacy@traktag.com
Subject: "GDPR Request - [Your Right]"
We will respond within 30 days
We may verify your identity before processing requests to protect your data from unauthorized access.
9. Data Security
We implement appropriate technical and organizational measures:
- Encryption: Data transmitted via HTTPS/TLS encryption
- Password Security: Passwords are hashed, never stored in plain text
- Access Controls: Limited employee access on a need-to-know basis
- Regular Updates: Security patches and vulnerability assessments
- Incident Response: Procedures for detecting and responding to breaches
While we take security seriously, no system is 100% secure. We cannot guarantee absolute security of data transmitted over the internet.
10. International Data Transfers
Your data may be transferred to and processed in countries outside the EEA. When this occurs, we ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where applicable
- Other appropriate safeguards under GDPR Article 46
11. Children's Privacy
👶 TRAKtag Quiz Game is not directed at children under 13 (or 16 in the EEA where applicable). We do not knowingly collect personal information from children.
- We do not knowingly collect data from children under 13 (COPPA) or 16 (GDPR)
- If we discover we have collected data from a child, we will delete it immediately
- Parents/guardians can contact us to request deletion of their child's data
- Users aged 13-17 should have parental consent before creating an account
If you believe a child has provided us with personal information, please contact us immediately at privacy@traktag.com.
12. Data Breach Notification
In accordance with GDPR Articles 33 and 34:
- We will notify the relevant supervisory authority within 72 hours of becoming aware of a breach (where required)
- We will notify affected users without undue delay if the breach poses high risk to their rights
- We maintain records of all data breaches and remedial actions
13. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects concerning you. Game features like difficulty adjustment are for entertainment purposes only and do not affect your legal rights.
14. Advertising
TRAKtag Quiz Game displays advertisements to support the free operation of our service:
14.1 Types of Advertising
- Banner Advertisements: Static or animated image ads displayed within the game interface
- Interstitial Advertisements: Full-screen ads that may appear between quiz sessions
- Sponsor Messages: Text-based promotional messages from quiz sponsors
14.2 Advertising Data
- We do not use behavioural targeting or track your activity across other websites
- We do not share your personal data with advertisers
- Advertisements are displayed based on the quiz category you are playing, not your personal profile
- We may collect anonymized, aggregated data on ad impressions and clicks for reporting purposes
14.3 Third-Party Ad Networks
If we use third-party advertising networks, they may use cookies or similar technologies. These third parties have their own privacy policies governing their data collection. We encourage you to review their policies.
15. Affiliate Links and Partner Schemes
TRAKtag may participate in affiliate marketing programs and display links to partner websites:
15.1 How Affiliate Links Work
- Some links within the game may be affiliate links to third-party products or services
- If you click an affiliate link and make a purchase, TRAKtag may receive a commission
- This does not affect the price you pay for any products or services
- Affiliate relationships do not influence our quiz content or game functionality
15.2 Data Shared with Affiliates
- When you click an affiliate link, the affiliate partner may receive information that you came from TRAKtag
- We do not share your personal data (name, email, account details) with affiliate partners
- Any data collected after you leave TRAKtag is governed by the affiliate's privacy policy
⚠️ Important: When you click on an advertisement or affiliate link and leave TRAKtag, you are subject to the privacy policy and terms of the third-party website. TRAKtag is not responsible for the privacy practices, content, or security of third-party websites. We strongly encourage you to read their privacy policies before providing any personal information.
15.3 End of TRAKtag Responsibility
TRAKtag's responsibility for your data ends when you leave our platform:
- Once you click an external link, you are no longer on TRAKtag's platform
- Any information you provide to third-party websites is subject to their policies
- TRAKtag cannot control how third parties collect, use, or protect your data
- We are not liable for any data breaches, privacy violations, or other issues that occur on third-party websites
- If you have concerns about a third party's practices, contact them directly
16. Third-Party Links (General)
Beyond advertising and affiliates, our service may contain links to other third-party websites, apps, or services. These links are provided for your convenience. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal information.
17. Right to Lodge a Complaint
If you believe we have not handled your data correctly, you have the right to lodge a complaint with a supervisory authority:
UK - Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113
EU - Your Local Data Protection Authority
Find your authority: EDPB Members List
18. Google Play Compliance
In compliance with Google Play Developer Program Policies, we confirm:
- This privacy policy is publicly accessible without requiring login
- This policy clearly discloses what data we collect and how we use it
- We handle all user data securely with appropriate encryption
- We do not share personal data with third parties except as disclosed in this policy
- We provide users with a way to request deletion of their data
- We comply with all applicable data protection laws including GDPR and COPPA
- Our app does not access data beyond what is necessary for core functionality
- We do not use data for purposes unrelated to the app's core functionality without consent
19. Changes to This Policy
We may update this policy from time to time. When we make changes:
- We will update the "Effective Date" at the top of this page
- For significant changes, we will notify users via email or in-app notification
- Continued use after changes constitutes acceptance of the updated policy
20. Contact Us
For any questions about this policy or our data practices:
📬 Contact Information
Privacy Inquiries: privacy@traktag.com
General Support: support@traktag.com
Website: https://traktag.com